+1
Under review

Airwatch, MobileIron, MDM support

mitch.janjic 1 year ago • updated by SCor 1 month ago 4

Does this app support configuration and deployment via Mobile Device Management system such as Airwatch and MobileIron? This app is very useful in the enterprise environment however we would like to automate configuration through the MDMs

Answer

Answer
Under review

Hello,


Currently, My Data Manager is designed and tested to work on Android and iOS devices. We don't support compatibility with any other product. We are always looking for new ways to improve the app, so your feedback will be taken into consideration.

Answer
Under review

Hello,


Currently, My Data Manager is designed and tested to work on Android and iOS devices. We don't support compatibility with any other product. We are always looking for new ways to improve the app, so your feedback will be taken into consideration.

We use Airwatch MDM to deploy apps to our mobile fleet. Some apps can be deployed with configurations so it is installed on the device ready to use. We would like to deploy My Data Manager with plans and alarms already configured for our purposes. Is this possible? If not we have to send instructions to each user on how to configure the app

I'm using Mobileiron and like Mitch, I would like to deploy your app to all our mobile devices across the world, but already configured with plans and alerts. Does Zendesk has any plans to include Mobileiron SDK to the app? Thanks!

As mentioned by Robert and mitch.janjic over a year ago, it would be useful to be able to pre-define values to push the application through a Mobile Device Management (MDM) solution. As a mobile administrator in an enterprise environment, our users all have the same plan (under a corporate account). This would save some serious time upon configuration of a new device in our Corporate environment. We are using IBM MaaS360 which allows for us to deploy the app to our users when it is installed. Having access to an XML file or Key Values would allow us to deploy the app without having to go in and individually set the monthly Data plan / billing cycle etc... 


Thank you,

SCor