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Under review

My Data Manager VPN makes apps run very slow.

aswain 3 months ago • updated by Kavita Divaker 3 months ago 1

We find that if an app is not used before we enable VPN in My Data Manage that app will be very slow.  App that are used  (i.e. access the internet)  before we enable VPN seem to run OK but apps that are not used until later are very slow.  Disabling the VPN in MyData Manager usually fixes this.

Under review

Hi there,

If you are experiencing internet issues, please try one or more of the following:

>In your System Settings, turn ON Airplane Mode for at least 5 seconds, and then turn it back OFF. Wait one minute, and then try to use internet again while My Data Manager is connected
>Restart your device, open the My Data Manager App, and try reconnecting.

If the issue persists please write us again.